Privacy Policy
1.0 Introduction
1.1 TYGER is committed to the protection of your Personal Data and takes the matter of protecting your privacy as high priority.
1.2 This Privacy Statement explains how we protect the privacy of your Personal Data under the Personal Data Protection Act 2010 ("PDPA"). Please note that the Privacy Statement is streamlined with the common principles of data privacy in most jurisdictions although there may be some slight variations due to local requirements.
2.0 What Personal Data do we collect?
2.1 The types of Personal Data that we collect directly from you or from third parties depend on the circumstances of collection and on the nature of the service requested or transaction undertaken. It may include (but is not limited to):
1. Personal information that links back to an individual, e.g., name, gender, year of birth, picture.
2. Contact information, e.g., address, phone number and email address.
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Experience and Achievements in your sports.
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Technical information, e.g., IP address.
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Statistical Data, e.g., number of users, and hits to website.
3.0 How do we collect your Personal Data?
3.1 This Privacy Statement covers any Personal Data provided to us:
1. When signing up and filling up the TYGER CUBS Details Form.
3.2 Some of the other ways we may collect Personal Data also include (but is not limited to):
1. When we communicate with you via telephone, Whatsapp, Facebook Messenger, and Instagram direct message and email.
2. When you visit our website
3. When you contact us in person.
4. When we contact you in person.
6. When you interact with us via social media or interactive applications including but not limited to Facebook, Twitter, Instagram etc.
7. From publicly available sources.
8. Mobile services.
4.0 How do we collect your Personal Data from our website?
4.1 IP Address
We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you and your membership information and to gather broad demographic information.
4.2 User Feedback Form
Our Customer Care Feedback Form requires you to give us contact information (e.g. your name and email address) so that we can respond to your comments. We use your contact information from the registration form to send you information about our company. Your contact information is also used to contact you, where necessary. Demographic and profile data are also collected at our site. We use your Personal Data to tailor your experience at our site by showing you contents that we think you may be interested in contents according to your preferences.
4.3 Information on Cookies
A cookie is an element of data that a website can send to your browser, which may then store it on your system. We use cookies in some of our pages to store your preferences and record session information. The information that we collect is then used to ensure a more personalised service level for our users. You can adjust settings on your browser so that you will be notified when you receive a cookie. Please refer to your browser documentation to check if cookies have been enabled on your computer or to request not to receive cookies.
5.0 What do we use your Personal Data for?
5.1 We may use your Personal Data for the following purposes ("Purpose"):
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To enable us to provide our services and perform our services to you.
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To facilitate you to get in touch with other users on this service.
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To send you promotions and information on products and activities, offers to upgrade or other notifications in relation to your booking.
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To protect the safety and well-being of yourself and/ or other customers.
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To investigate and respond to claims from you.
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To comply with any legal or regulatory requirements.
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Marketing and communicating with you in relation to products and services offered by TYGER and service partners..
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Contacting you for product or customer satisfaction surveys and market research.
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For statistical analysis so that we can better understand TYGER's customer profile and improve TYGER’s services to you.
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For all other purposes ancillary to any of the purposes stated above.
6.0 Accessing/Limiting/Correcting/Updating Your Personal Data
6.1 You may request to obtain information of your Personal Data, limit the processing of your Personal Data and also update or make amendments to your Personal Data by email at tygerisn@gmail.com.
6.2 Please note that depending on the information requested and where permitted by law, a nominal administrative fee may be charged. We will endeavour to provide the information back to you as soon as practicable; however we also reserve the right to validate all requests for the authenticity of the request. We may refuse to comply with data access request in circumstances as provided by the law (under section 32 of the PDPA).
7.0 Consent
7.1 In the course of TYGER performing servicing functions of connecting Malaysian with each other through sports, your personal data will, by nature of the task, be provided by our users to TYGER. In such instances, consent will necessarily be implied from you that they are agreeable to providing Personal Data in order for TYGER to provide the requested or necessary service and/or product to them.
7.2 Where another person makes requests on your behalf, you undertake and will ensure that you have authorized the disclosure of your Personal Data and consent to the terms and conditions of this Privacy Statement.
7.3 Please note that it is obligatory for us to process your Personal Data, keep you updated about our future, new and/ or enhanced services and products.
7.4 Nonetheless, you may stop receiving promotional activities by:
1. sending a request to tygerisn@gmail.com
8.0 You are granting Company permission to transfer and store your Information. These Information may be used as the Company wants; such as provided and/or sold to 3rd parties, such as the Company's customers.
9.0 How long may we retain your Personal Data?
9.1 We will retain your personal data as long as TYGER sees fit
10.0 Notification of Changes
10.1 Please note that this Privacy Statement may be amended from time to time in accordance to applicable laws and regulations and such variations may be applicable to you. The latest version of this Privacy Statement will be made available to all customers.
10.2 Do visit our website from time to time for updates on our Privacy Statement.
11.0 Contact
11.1 For any queries, concerns or complaints in relation to our handling of your Personal Data or TYGER’s Personal Data Protection policies, please contact us at tygerisn@gmail.com